Jumpulsa
Support

Contact

For questions, bug reports, privacy requests or feedback, write to:

Please avoid sending camera recordings or other people’s personal information unless we ask for them to solve your issue.

Setting up

• Jumpulsa runs on iPhone and iPad with iOS 15 or later and uses the front camera.
• Place your device on a stable stand or against a secure object in portrait orientation, with the screen facing you. Do not hold it while playing.
• Step back until your shoulders and hips are visible on screen. Use a clear space with a dry, non-slip floor and enough room around and above you.
• Good, even lighting in front of you helps the movement detection. Avoid a bright window directly behind you.

Camera & calibration

The game says it cannot see my movement

Camera access is required for motion-controlled play. Open Settings → Privacy & Security → Camera, allow Jumpulsa, then return to the game and tap Retry Camera.

Calibration does not finish

Stand still and naturally with your shoulders and hips in view, and follow the countdown. Move a little further from the device, improve the lighting and make sure only one person is in the picture.

Tracking is lost during a run

Keep your upper body in view while you jump and land in the same spot. If the game loses sight of you, it stops the run and continues once you are back in view and the short countdown has finished.

Camera images are processed on your device and are not recorded or uploaded. Camera View in the settings only changes whether you see yourself behind the clouds.

Playing & pausing

• Make small jumps in place and land softly. Each jump lifts your robot between the pipes.
• Choose Easy for a relaxed start or Normal for the full challenge. Flight School teaches your first jumps.
• To pause, raise both arms for about three seconds.
• A clean jump through the centre of a gap is a Perfect Jump and builds a score multiplier.
• Sound and Reduced Motion can be changed in the settings.

Robots

You start with the Original robot. The other nine are earned only by playing, for example by finishing Flight School, clearing pipes, landing Perfect Jumps or winning multiplayer rounds. The All Robots overview shows what your next unlock needs. There are no in-app purchases.

Multiplayer

• Two to four players, each on their own device and with an internet connection.
• Create a private lobby and share its code, or use Quick Join to find a public lobby. When everyone is ready, the host starts the round and all robots take off together.
• Your player name is picked at random from a fixed list for each lobby. You cannot type a name, and there is no chat.
• If a lobby cannot be reached, check your connection and try again. Leaving or pausing during a round ends your run for that round.

Ads & privacy choices

Jumpulsa is free and shows banner ads, occasional full-screen ads between runs and an optional rewarded video for an extra life. Tap Privacy in the game to open the privacy options or our privacy policy. On iOS you can change tracking permission at any time under Settings → Privacy & Security → Tracking; playing does not require it.

Your data

Progress, robots and settings are stored only on your device. Deleting the app removes them; offloading the app keeps them. Jumpulsa has no account. For privacy requests, contact us at the address above. Details are in the Jumpulsa privacy policy.

Safety

The full safety rules and liability terms are in the Terms of Use. Jumpulsa is an active game. Make sure your play area is safe, keep children supervised, take breaks and stop if you feel pain, dizziness or discomfort. Do not play near stairs, furniture, glass or other people.